About us.

We are PremFina, a leader in the premium finance industry, where innovation, advanced technology, and strategic expertise merge to redefine the standards of our sector. As a Platform Engineer at PremFina, you will play a crucial role in our journey to transform the insurance industry. With substantial support from our investors, we are at the forefront of providing innovative financing solutions and a premium white-label cloud-based Software-as-a-Service (SaaS) to insurance brokers and companies across the globe.

Our main objective is to revolutionize insurance payment systems, making them more accessible and affordable. Our dedicated team of around 150 professionals is united by a common vision: to support our clients, strengthen our partnerships, and drive innovation in the insurance world. During our rapid growth, we remain committed to technological innovation, diversity, and transformative solutions. At PremFina, you are joining more than just a company; you are becoming part of a community that challenges the norm and envisions a more efficient future. Dive into a collaborative and forward-thinking environment and play a key role in shaping the future of insurance with us.

About the role.

As a Business Analyst at PremFina, you will be instrumental in analyzing business processes, identifying opportunities for improvement, and implementing solutions to enhance efficiency and effectiveness. In this role, you will work closely with cross-functional teams, including stakeholders and technical teams, to understand business requirements, document processes, and ensure that solutions meet business needs.

PremFina offers a diverse range of projects, providing you with opportunities to develop your analytical skills and contribute to the success of the organization. You will play a key role in bridging the gap between business needs and technical solutions, ensuring that projects are delivered successfully. We are dedicated to fostering a culture of continuous learning and development, providing you with the resources and support you need to grow in your role and stay up-to-date with industry best practices.

Join us at PremFina, where you will find a supportive environment, competitive compensation, and numerous opportunities for professional growth. As a Business Analyst, you will have the chance to make a meaningful impact on our organization and contribute to our vision of transforming the insurance industry.

Desirable experience.

• Hold a bachelor’s degree in business administration, finance, or a related field.
• Possess strong analytical and problem-solving skills, with the ability to gather and interpret relevant data and information.
• Demonstrate experience in business process analysis, requirements gathering, and solution implementation.
• Have excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Show a keen attention to detail and the ability to manage multiple tasks and projects simultaneously.
• Have a basic understanding of software development and project management methodologies.
• Possess a proactive attitude and the ability to work effectively both independently and as part of a team.

Role accountabilities and behaviours.

Autonomy.

Works under general direction. Receives specific direction, accepts guidance and has work reviewed at agreed milestones. Uses discretion in identifying and responding to complex issues related to own assignments. Determines when issues should be escalated to a higher level. Plans and monitors own work (and that of others where applicable) competently within limited deadlines.

Influence.

Interacts with and influences colleagues. May oversee others or make decisions which impact routine work assigned to individuals or stages of projects. Has working level contact with customers, suppliers and partners. Understands and collaborates on the analysis of user/customer needs and represents this in their work. Contributes fully to the work of teams by appreciating how own role relates to other roles.

Complexity.

Performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies a methodical approach to routine and moderately complex issue definition and resolution. Applies and contributes to creative thinking or finds new ways to complete tasks.

Business skills.

• Demonstrates effective oral and written communication skills when engaging on issues with colleagues, users/customers, suppliers and partners.
• Understands and effectively applies appropriate methods, tools, applications and processes.
• Demonstrates judgement and a systematic approach to work.
• Effectively applies digital skills and explores these capabilities for their role.
• Learning and professional development — takes the initiative to develop own knowledge and skills by identifying and negotiating appropriate development opportunities.
• Security, privacy and ethics — demonstrates appropriate working practices and knowledge in non-routine work. Appreciates how own role and others support appropriate working practices.

Knowledge.

Has sound generic, domain and specialist knowledge necessary to perform effectively in the organisation typically gained from recognised bodies of knowledge and organisational information. Has an appreciation of the wider business context. Demonstrates effective application and the ability to impart knowledge found in industry bodies of knowledge. Absorbs new information and applies it effectively.

Role-specific competencies.

Business Situation Analysis

• Investigates straightforward business situations to identify and analyse problems and opportunities.
• Contributes to the recommendation of improvements.
• Follows agreed standards and techniques to investigate, analyse and document business situations.
• Engages with stakeholders under direction.

Feasibility Assessment.

• Supports option identification and feasibility assessment.
• Selects and employs standard techniques to get the information required for feasibility assessment.
• Supports identification of tangible costs and benefits, and development of business cases.

Requirements Definition and Management.

• Defines and manages scoping, requirements definition and prioritisation activities for small-scale changes and assists with more complex change initiatives.

• Follows agreed standards and applies appropriate techniques to elicit and document detailed requirements. Provides constructive challenge to stakeholders as required. Reviews requirements for errors and omissions.

• Prioritises requirements and documents traceability to source.

• Provides input to the requirements base-line. Investigates, manages and applies authorised requests for changes to base-lined requirements, in line with change management policy.

Business Modelling.

• Conversant with techniques covering the full range of modelling situations.
• Models current and desired scenarios as directed. Selects appropriate modelling techniques for meeting assigned objectives.
• Gains agreement from subject matter experts on models produced.
• Reviews resulting models with stakeholders and resolves identified issues.

User Research.

• Applies standard methods to support user research initiatives.
• Engages effectively with users and customer representatives to generate high-quality research.
• Documents and shares the outcomes of user research.