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What happens when I miss a payment?

How can I bring my account up to date?

I am having trouble making payment

How do I know what my monthly payments will be and when?

Why have my dates and scheduled amounts changed?

PremFina have collected an unexpected amount

I will miss my next scheduled payment

I want to change my payment dates

I want to change the bank account my instalments are collected from

I want to update my personal details

I want to cancel or settle my credit agreement early

Why do I have to sign my agreement?

How do I sign my credit agreement?

What do I do if some of the details on my credit agreement are incorrect?

Why do I need to prove my identity?

What types of document are acceptable?

How do I safely provide my documents to PremFina?

My circumstances have changed, what should I do?

I'm in financial difficulty - what support is available?

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PremFina Limited is a company registered in England and Wales (No. 07208343). We are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 724083). Registered address: Tintagel House, 92 Albert Embankment, London SE1 7TY.

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Tintagel House, 92 Albert Embankment, London SE1 7TY

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I want to talk about a missed payment

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I need financial support

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