I'm in financial difficulty - what support is available?

We understand that circumstances relating to financial difficulty are often stressful, however, the first step is to contact us as soon as possible, as we may be able to support you in relation to your credit agreement with us.

Our trained specialists understand this can be a worrying time for you, so do not delay, please contact us using the chat and telephone links provided below.

If you need further support, here are a number of not-for-profit organisations that you can contact directly for free and debt advice through telephone, online and face to face channels:

  • MoneyHelper - For free, unbiased and easy-to-access money tools, information and advice, visit www.moneyhelper.org.uk or phone 0800 138 7777.
  • National Debtline - If you live in England, Wales or Scotland phone 0808 808 4000 or visit www.nationaldebtline.org for debt advice and information.
  • StepChange - Debt Charity For debt advice throughout the UK phone 0800 138 1111 or visit www.stepchange.org.